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Hospitality Solutions

ICS Communication offers a complete selection of hospitality products that will fit the needs of the smallest bed and breakfasts up to and including first class resorts and conference centers. Our systems fully integrate with most property management systems which mean hoteliers can manage their hotel communications effectively and profitably.

We offer the following products and services to hoteliers:

  • Phone Systems |IP Systems
  • Property Management System Integration
  • Consulting | Project Services
  • Complete Vendor Coordination
  • Guest High Speed Internet Systems
  • Tier 1, 2 and 3 Guest and System Support
  • Phone Bill Audits | Carrier Services
  • Security | Surveillance Cameras
  • Faceplate Design | System Programming
  • Voice and Data Cabling
  • In addition to traditional hospitality features, some newer offerings such as speech recognition and the ability to answer incoming calls anywhere on the premises make our products a real business tool that can enhance the productivity of the hospitality team.

    Some of the features that give your guests personalized service and your operation increased efficiency are:

  • Guest names
  • Guest search screen
  • Wireless
  • Twinning
  • Maid status
  • Wake up calls
  • Room condition
  • PMS integration
  • Part of the challenge of building a new property is to adhere to the specific standards required by the various brands. ICS Communications  offers voicemail, call accounting systems, and a variety of other products that meet these requirements, and we continually adapt our product line as the brands upgrade their standards. Additionally, our field service engineers receive factory-sponsored training so the products we install will add to your guests’ experience.

    Some of the additional products that we carry to offer a turnkey hospitality installation are:

  • Guest room phones - Telematrix, Teledex and Scitec
  • Voice mail - Innovation Technologies, DuVoice, Key Voice and Active Voice
  • Call Accounting - Xiox and Telelectronics
  • Elevator Phones
  • Pool Phones
  • Cordless Telephones
  • Security cameras
  • Emergency phones
  • Uninterruptible Power Supplies
  • Paging Systems
  • Headsets
  •  

    ICS Communications is the accredited Mitel Hospitality specialityPARTNER for the Mobile, Alabama, and the U.S. Southern region.

    Our recognition means that your hospitality business can rely on the foremost expertise available among hospitality communications solution providers in partnership with the Mitel Team. Get the communications technology chosen by the finest hotel and motel chains in the country!

    Special Offers

    Free Telecom Audit

    Is Your Old Phone System Inflating your Telecom Bills by 20-50%? more ...

    Cash for Clunkers

    We will buy your old phone system. more ...

    Free Technology Checkup

    Discover where your network is vulnerable. more ...

    Free Virtualization Assessment

    Discover the Benefits of Virtualizing Voice Applications. more ...

    Free Data Backup and Recovery Audit

    Could your Company Survive a Data-Erasing Catastrophe? more ...